Welcome to Shopzany LTD! We are dedicated to providing you with a seamless shopping experience. Our Shipping Policy outlines the details regarding shipping methods, delivery times, and related information.
1. Shipping Methods and Costs
1.1 Standard Shipping
We offer standard shipping for all orders. Shipping costs are calculated based on the weight of the items and your delivery location. The shipping cost will be displayed at checkout before you complete your purchase.
1.2 Express Shipping
For faster delivery, we offer express shipping options. Additional charges apply for express shipping, and costs will be displayed at checkout.
2. Delivery Times
2.1 Standard Delivery
Orders are typically processed within 1-2 business days. Delivery times vary based on your location and are generally as follows:
Within the UK: 3-5 business days
To Europe: 5-7 business days
International: 7-15 business days
2.2 Express Delivery
Orders placed with express shipping are processed within 1 business day. Delivery times are generally:
Within the UK: 1-2 business days
To Europe: 2-4 business days
International: 4-7 business days
3. Order Processing
3.1 Order Confirmation
Once you place an order, you will receive a confirmation email with your order details and estimated delivery time.
3.2 Order Tracking
After your order has been dispatched, you will receive a tracking number via email. You can use this number to track your order’s progress.
4. Shipping Address
4.1 Address Accuracy
Please ensure that the shipping address you provide is accurate and complete. Shopzany LTD is not responsible for delays or non-delivery caused by incorrect or incomplete address information.
4.2 Address Changes
If you need to make changes to your shipping address, please contact us as soon as possible. We cannot guarantee changes can be made if the order has already been processed or dispatched.
5. Delivery Issues
5.1 Missing or Lost Items
If your order does not arrive within the estimated delivery time or if you believe your order is missing, please contact us immediately. We will assist in locating your order or providing a resolution.
5.2 Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 7 days of receipt. We will arrange for a replacement or refund, depending on the situation.
6. Shipping Restrictions
We currently ship to the UK, Europe, and select international locations. If you are located outside our shipping regions, please contact us to discuss potential shipping options.
7. Contact Us
If you have any questions or concerns regarding shipping, please reach out to us: Email: support@Shopzany.com